Returns & Exchanges Policy

At Beautifulcanvaspaintings, your satisfaction is our top priority. We process and ship orders within 2–3 business days once payment is confirmed, and you’ll receive a tracking number as soon as your order is on its way.

Defective Items
If you receive a defective product, please consult our limited warranty policy for support.

Return & Exchange Guidelines

Timeframe
You can return or exchange your purchase within 30 days from the purchase date (as shown on your receipt). Unfortunately, returns or exchanges cannot be accepted after this period.

For Change of Mind Returns/Exchanges
The product must be unused, unopened, unmarked, and in its original condition. All items in a set or multi-item pack must be returned together. Items marked as non-returnable or non-exchangeable are not eligible. Customers are responsible for covering return shipping costs on online orders.

Note: This policy is in addition to your consumer rights under applicable law.

Condition of Returned Items
Returned products must include all original packaging, manuals, accessories, and any complimentary gifts. Additional fees may apply if the item shows signs of use, wear, or damage; if parts are missing or there are indications of improper assembly; or if the item has been damaged due to accidents or misuse.

Returns Due to Quality Issues
If your return or exchange is related to a defect or quality concern, Beautifulcanvaspaintings will cover the return shipping fees and waive any restocking charges.

Returns for Personal Reasons
For returns initiated for personal reasons, the customer is responsible for return shipping. Once we receive your item, our team will inspect it to confirm eligibility for a refund or exchange.

How to Initiate a Return or Exchange
To start the return or exchange process, please contact us at [email protected]. Our support team will provide you with step-by-step instructions.

Important Information
Returns that do not adhere to these guidelines will not be accepted. Unauthorized returns are non-refundable, and Beautifulcanvaspaintings is not liable for items lost during the return process.

Approved Returns & Exchanges
If your return or exchange is approved, we will send you a prepaid return label along with detailed instructions. Please ensure you include all original packaging, accessories, and complimentary items. Once your return is received, we will notify you via email. Approved exchanges will be processed promptly. Refunds are typically issued within 1–3 business days to your original payment method, with 5–7 business days required for the refund to appear in your account.

Delayed or Missing Refunds
If you haven’t received your refund within the expected timeframe, please allow extra processing time and contact your bank or credit card provider for updates. If your bank cannot confirm the refund, reach out to us at [email protected] for assistance. We aim to resolve such issues within 1–2 business days.

For any further questions or assistance, please feel free to contact us at [email protected]. We’re here to help!